02 / Our approach
From a clear brief to agreed terms.
Set out what you need, clarify the commercial details and agree the next steps before making a commitment.
- 01
Define the requirement.
Choose a product or describe what you are looking for. Include the intended use, grade or specification, approximate quantity and any essential requirements.
The starting point: a useful product brief. - 02
Bring the context.
Add the delivery destination and preferred timing. Packaging, documentation and repeat sourcing needs help make the conversation more specific.
The next layer: what matters to your business. - 03
Confirm the particulars.
Discuss availability, specifications, quantity, price and delivery terms for your requirement. Confirm any origin, inspection or documentation requirements as part of that discussion.
Before a commitment: an agreed scope and terms. - 04
Agree the next step.
Confirm the order and delivery arrangements directly with the team. Where payment is requested, a payment link is shared separately after the commercial discussion.
Payment and fulfilment: confirmed directly, case by case.
Give your enquiry the detail needed for a useful commercial response.
- Product name and required specification
- Approximate quantity and preferred packaging
- Delivery destination and target timing
- Documentation or sourcing requirements
- One-time purchase or recurring requirement
Useful to know
Before we begin.
Is everything in the catalogue currently available?
The catalogue introduces our product portfolio. Ask your Hanjaya contact to confirm stock, grade, origin, minimum quantities and lead times for your requirement. Product images are illustrative.
Can I discuss a product that is not listed?
Choose General enquiry in the form and describe the material or product you need. Include the intended use and specification so the request is clear.
Can I order and pay on the website?
Orders and commercial terms are agreed directly with Hanjaya. When a payment link is applicable, the team shares it after terms are agreed and confirms payment separately.
Does preparing an enquiry place an order?
No. An enquiry sets out your requirements and does not create an order or payment obligation. An order proceeds only when its specifications and commercial terms have been agreed directly.
Your next sourcing conversation